BCWatch is a 24x7x365 monitoring service for desktops, servers, and network devices. Agents installed on Windows computers monitor systems 24 hours a day, 7 days a week, 365 days a year. BCWatch tracks Microsoft patch status, hard drive usage and health, anti-virus and anti-spyware agent health and updates. In addition, the BCWatch agent provides advanced remote access via LogMeIn Pro and a sophisticated set of scripting tools that enable IT managers to track and control IT resources.
Monthly management reports provide overview of system patch status and availability.
All status updates are transmitted securely to our network operations center, which analyzes the alerts and dispatches notifications via email, SMS, or phone.
Features
- 24×7 System Monitoring
- Windows Update & Anti-Virus/Anti-Spyware Monitoring
- Hardware Monitoring
- Remote Access via LogMeIn Pro
- Web Portal
- Management Reporting
- Hardware Warranty Reporting
Business Continuity
BC2 is an easy to implement and reliable business continuity solution. BC2 provides all the elements of a complete IT infrastructure business continuity solutions including granular backups, offsite virtualization, and disaster recovery.
FEATURES
- Granular Backup & Restore
- Microsoft Exchange & Microsoft SQL Server Support
- Inverse Chain Technology
- Instant On-Site Virtualization
- Instant Off-Site Virtualization
- Bare Metal Restore
- Data secured at East Coast & West Coast SAS70 II Compliant Data Centers
Reserve IT Staffing
Business depend on their IT team to keep things working. Small businesses typically depend on a single individual or company to provide IT support, but what they do when that individual or organization is incapacitated or unavailable? BCPlan can help. Our consultants can provide backup IT support for your company when your IT team is unavailable whether or not the event is expected or unexpected.